Bringing a digital-first experience to healthcare is now the expectation. People have grown accustom to the convenience and power of digital, and the industry must master and implement digital to meet this standard.

During JPM, I had the opportunity to sit down with Florian Otto, CEO & Co-Founder of Cedar. During our discussion he shared how the industry must progress, the future of patient billing, and his days as a pharmacy delivery boy. Take a listen below.

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