We closed out the PreCommerce Summit with a far-reaching heck of a futurist discussion when David Kirkpatrick’s interviewed VJ Joshi.
David: What did you do after leaving HP?
VJ: I wanted to learn about Healthcare and startups. Working with startups in terms both consulting and some investment.
David: What are you most excited about?
VJ: Data insights and intelligence; genomics, nanotechnology and robotics. Those trends will change everything. Those are the boundaries where innovation is going to happen.
David: Where are the advances? What kind of things are possible?
VJ: There’s progress in Tool automation; also getting into better understanding our subconscious. How we see things, how we feel things; virtual reality and Oculus Rift/ virtual reality; another area of interest: changing the neural pathways; How to change behavior (drug addicts)? Change the way of thinking, create new neural pathways.
Learning a language in two months, maybe even two days. How we learn can be enhanced dramatically. Not science fiction, things will happen within 10 years.
Think about the Terminator point of view; seeing related information about people in real time, customized ads in retail products, etc.
Augmented Reality: If kids can play with 3D models, that’s a way to enhance education; Magic Leap technology blending technology in real experience.
David: How is this relevant to Marketing?
VJ: Technology could enable new ways to reach an audience in ways that are deeper than we think about now: How can I affect a potential customer’s thought process?
Worth worrying about manipulation?
I’m on the optimistic side of the equation. Think of VR in terms of military tactical preparation. Understand people are concerned with privacy. But there are many possibilities.
David: Know you’re working with companies re: implants. Can you talk about it?
VJ: Cochlear implants are one example; Eye implants to affect rods and cones to improve vision; Ex: Rabbits can’t see red, but they can with these implant’s; Ex: Seeing through fog; improving upon our natural capabilities.
Increasing life extension, improving quality of life are health areas worth focusing on.
David: Intersection of technology and humans… how does automation and robotics displace jobs?
VJ: I have a more positive view, am more optimistic; it is complementary. We will learn important skills faster; It will enable us to work on more important things; solve bigger problems.
David: How does education change?
VJ: It opens up lifelong learning, no more 8 years of going to school. Replacing certain jobs will allow people to focus on solving hard problems. People will get more specialized learning, they will focus more on niche areas.
David: Regarding your years at HP: What was the best learning?
VJ: Take risks on people; empower them to focus on innovation; when I took over printing in 2001: people said you can’t grow. VJ thought they could grow 6% that year and beyond. We had great people to figure out higher-end printing; faster printing, 3D printing, etc.
Tech landscape: So many companies paralyzed by fear from innovation coming from startups. Do you worry about it?
I do worry about it. Companies aren’t focused enough on true innovation. Research is tied too close to earnings and profits these days. Too focused on the near term, meeting quarterly revenue and profit numbers.
David: End of industries: Traditional models don’t apply; Uber and Airbnb are disrupting businesses they arent even in. Do you believe big businesses should think about that? Definitely.
Are you saying William Gibson right?
In terms of possiibilities, yes. Check out a company called Nanovision; William Gibson’s vision won’t be accurate, but aspects will be there.
What do you think about Facebook’s acquisition of Oculus Rift?
Augmented reality and virtual reality are sexy topics. Already real applications happening in military; repairing jets, VJ: seeing the manual while you are working; Facebook and others are thinking about next-generation computing technology;
David: virtual and augmented reality distinction will go away… when Zuckerberg bought Oculus, he said he was buying it’s the next generation of computing; Microsoft HoloLens. Google is working on similar technology. Started with Google Glass.
What about location-based technology?
More advances on current technology… Won’t need maps when visiting new cities; Dynamic ads that are tailored to you as an individual.
What about natural language speech recognition? Google Hiring Ray Kurzweil
VJ: Yes, it is huge, but it is related to virtual reality machines. Lots of peripherals will emerge, just like the PC space.
Linguistics based approach vs. Programming language approach; Microsoft and Google are working on real-time language translation. Effectiveness will continue to improve.
The next economy were all these technologies converge is the Molecular Economy. That’s where we are heading;
Google Glass: Going into a store seeing personalized ads; Creates privacy issues. Are you concerned about that?
Would you wear glasses if they allowed you to see through fog? Yes. Adding useful capability is key.
Technology is in the hearts and minds of the people who use it. In your view, what are the threats to innovation;
David: Security is an issues. Macro-point of communication; ICANN is really worried that countries won’t use it; different standards; the app economy mirrors that from a content perspective; but app development is siloed; that fragmentation is real; VJ: I hope we are still appreciate nature; the beauty of outdoor activity and the physical world we live in. I hope we don’t ever lose our appreciation of that.
David Kirkpatrick (CEO – Techonomy)
Bio: Founder, host and CEO of Techonomy, David Kirkpatrick is a journalist, commentator about technology, and author of the bestselling book “The Facebook Effect: The Inside Story of the Company that is Connecting the World,” published in 32 countries. He spent 25 years at Fortune, and founded and hosted its Brainstorm and Brainstorm Tech conferences. Inaddition to writing to Techonomy, he contributes to Forbes and Vanity Fair. He is a member of the Council on Foreign Relations.
VJ Joshi (Former EVP Imaging & Printing – HP)
Bio: VJ Joshi served as an Executive Vice President of Imaging and Printing Group at Hewlett-Packard Company from 2002 to 2012, and served as its Executive Vice President of Imaging and Personal Systems Group. He retired in 2012 after a 32-year career at Hewlett Packard Company. Since 1989, he held various management positions in Imaging and Printing Systems, such as Phogenix Imaging LLC and Immy Inc.. He has been a Director of Harris Corporation, Director at Yahoo! Inc., and serves as a member of Dean’s Advisory Council at the Rady School of Management at the University of California, San Diego.
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