As a physician who spends his days taking care of patients, Dr. Albert Chan, chief of digital patient experience at Sutter Health, knows his colleagues are burnt out—and it’s not hard to see why. For every 3.08 hours of patient visits, physicians spend an additional 3.17 hours on a desktop machine, Albert told attendees at W2O’s 4th Annual Digital Health Luncheon on January 8, 2018, referencing a recent Sutter Health Study.

“Fifty percent of doctors have more than one sign of burnout,” said Albert, who shared the stage with a handful of health IT experts to discuss the potential for blockchain in healthcare. And while it might not be a panacea, as Ted Tanner, chief technology officer and co-founder of PokitDok, pointed out, he agreed with Tony Scott, former federal chief information officer and senior advisor of Squire Patton Boggs, in that blockchain is simply one of a number of building blocks that will change the way the healthcare ecosystem works.

Healthcare thought leaders also discussed what’s on the horizon for direct to consumer genomics and explored if AI is the key to freeing up healthcare’s state of friction. As Jonathan Bush, athenahealth’s CEO, told attendees, “Any time you have millions of examples and a relatively finite set of outcomes, you can use machine learning.” But as Jonathan also noted, the key to AI’s success lies in the availability of data, advising attendees to design their business so that there’s a lot of data flowing into the environment.

For more insights from W2O’s 4th Annual Digital Health Luncheon held during the J.P Morgan Healthcare Conference (#JPMHC18), please see below for video highlights and full panel replays, see here for the recap, and be sure to follow #W2ODH18 and @W2OGroup for the latest updates.

Highlights: W2O’s 4th Annual Digital Health Luncheon

AI: The Key to Freeing Up Healthcare’s Friction?

Blockchain: Healthcare’s Next Great Disrupter?

What’s Next for Direct-to-Consumer Genomics?